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We take great care to ensure your items reach you in good condition. However, if you are unfortunate enough to receive a damaged item, simply return it to us and we will happily replace the item or offer you a refund once the item has been returned.
- How to Purchase Practitioner
- What is a Practitioner Only product?
- What do I need to purchase Practitioner products online?
- What is a script?
- Who qualifies as a healthcare professional that can provide a script?
- Once I have a script, how do I purchase Practitioner products on your site?
- Which Practitioner ranges do you carry?
- Why can't I see pricing and ingredients for Practitioner products?
- Do I need a script for all your products?
- How do I upload my script?
- What happens after I upload my script?
- What happens after I upload my script?
- My script was not verified. What do I do next?
- Delivery
- Where's my order?
- Delivery options?
- What happens after I place my order?
- How is delivery calculated?
- Can I cancel my order?
- I haven't received my order
- Can I track my order?
- Can I have my order delivered to my work address?
- Can I have my order delivered to a PO Box address?
- How does your Click & Collect service work?
- My order was delivered to the wrong address
- Return & Refund
- Order Issues
- Payment, Promos & Gift Cards
- Technical
- Product & Stock
- Dosage & Instructions
- International Orders
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